The visa management system UAE agencies run on
Submit to ICP and GDRFA, track every application to approval, monitor overstay against the immigration record, and reconcile Amwal — from one platform, without anyone logging into a government portal.
The UAE’s No.1 legacy ICP visa management system.
What the system does
Filing, monitoring and reconciliation — the three jobs a visa desk actually spends its day on.
Visa submission to ICP & GDRFA
File entry permits straight into the ICP e-channel and GDRFA from one form. Passport data, photographs and supporting documents are validated before anything is sent, so applications are not rejected for a mistyped number or a mismatched name.
Automatic status monitoring
Every submitted application is re-checked on a schedule against the authority itself. Nobody has to log into a portal to find out where a file stands — the dashboard already knows.
Approval monitoring
The moment an application is approved, the visa is captured, stored against the record and sent onward to the sub-agent who booked it. No manual download, no forwarding by hand.
Overstay monitoring
Every traveller is checked nightly against the immigration record, not against a local guess. Entry and exit movements, days remaining and overstay are read from the authority, so the figure on screen is the figure that counts.
Amwal refund monitoring
Refunds due from Amwal are tracked automatically against the original payment, so money owed back is visible rather than discovered months later during a manual review.
Amwal reconciliation
Statement lines are matched to their originating transaction by reference, so the account reconciles itself and the differences that remain are the ones that genuinely need a human.
Connected where it matters
The system talks to the authorities and the payment rails directly, so your team does not have to.
Federal Authority for Identity & Citizenship — e-channel entry permits, status and file validity
General Directorate of Residency & Foreigners Affairs — Dubai submissions
Payments, refunds and statement reconciliation
How it works
Type it once. The system files it and then keeps watching.
- 01
Type the application once
Enter the traveller, or let the passport be read for you. The data is validated against the passport image before it can be submitted.
- 02
We file it to the authority
The application is submitted to ICP or GDRFA under the right sponsor account, with the documents attached in the format each authority expects.
- 03
The system watches it
Status, approval, expiry and overstay are tracked from that point on. You are told what changed; you do not go looking.
Built for agencies, not for one desk
Sub-agents, branding, money and permissions are part of the platform rather than something you keep in a spreadsheet beside it.
Multi-agency, white label
Each agency gets its own portal on its own domain, with its own logo and branding. Their customers never see anyone else’s.
Sub-agents and wallets
Sub-agent accounts with their own pricing, balances, payment slips and statements. Every booking debits the right account automatically.
One ledger
Visa fees, top-ups and adjustments on a single statement per payer, exportable to PDF and Excel, so finance and operations read the same numbers.
Documents handled for you
Passports, photographs and permits stored against the application, with the approved visa retrievable long after it was issued.
Access you control
Staff permissions decide who may file, who may approve payments and who may see finance. Every sensitive action is logged.
Runs unattended
Sessions, captchas and portal quirks are handled by the system. Submissions queue and retry on their own instead of failing silently.
Common questions
See it on your own files
The quickest way to judge it is to watch a real application go in and be tracked. Message or call and we will walk you through it.